All website orders are shipped from our warehouse located in Leeds, Alabama. Items that are not currently in stock will ship as they become available. Please note that items ordered at the same time will not necessarily be delivered together. Orders placed after 2:00pm CST will be processed the following business day.
WHOLESALE CUSTOMER SHIPPING: Wholesale orders will be charged actual shipping based on selected ship method. The shipping amount shown in the website is an estimate based on retail customer shipping rates. The shipping amount shown on a wholesale customer order is only an ESTIMATE. Customer Service will call wholesale customers if their actual shipping exceeds 25% of the merchandise total.
RETAIL CUSTOMER SHIPPING:
Standard Shipping: Standard/Ground Shipping will be noted in the shopping bag before checkout and can be expected at the designated Shipping Address within 4-7 business days of processing. Charges will vary based on order totals as noted below and are applicable for orders shipping within the Continental United States only:
Merchandise TotalShipping Rate Orders Under $50$5.95 $50 to $149.99FREE $150 to 199.99$20.95 $200 to $249.99$24.95 $250 to $299.99$30.95 $300 to $349.99$46.95 $350 to $399.99$42.95 $400+12% of merchandise total
2nd Business Day: Second Business Day shipping is only available on orders shipping within the Continental United States and will be sent via FedEx 2nd Day at a rate of the Standard Shipping cost plus $15.95.
Shipping charges for orders shipping outside of the Continental United States will be estimated at 30% of the merchandise total in the Shopping Cart and at checkout when zip code is entered. For an exact shipping charge or more information, contact Customer Service at 205-699-7892.
We are happy to coordinate the shipping of our products outside the U.S. Internation shipments will require additional shipping charges. We will contact you within two to three business days after your order to provide a final shipping quote before your order is shipped or any charges are applied to your credit card. Please be aware that our quotes for shipping outside the U.S. and Puerto Rico do not include any applicable duty, value added taxes (VAT), or import consumption taxes. The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT.
If for any reason the recipient chooses to return a product from outside the U.S., international shipping charges must be pre-paid.
We hope that you will be very satisfied with your online purchase. Please inspect your shipment upon delivery and report any damages or defects to our Customer Service department at email@example.com.
If you are not satisfied with your online purchase, you may return the item(s) within 30 days of the online purchase date to one of our retail stores or by mail. You must have your original receipt to receive a refund in the original form of payment. If you do not have your original receipt, an exchange or merchandise credit will be issued on a gift card for the current selling price of the item(s).
All sales final on permanently reduced merchandise (marked with an *) and reduced seasonal/holiday merchandise. Please note that special orders and AS-IS merchandise are non-cancellable & non-returnable.
Shipping fees are non-refundable.
A refund in the original form of payment, a merchandise gift card, or an exchange will be issued for returns withing 7 days of purchase with the receipt. A merchandise gift card or an exchange will be issued within 30 days with the original receipt or gift receipt.
All sales final on permanently reduced merchandise (marked with an *) and reduced seasonal/holiday merchandise. Please note that special orders and AS-IS merchandise are non-cancellable & non-returnable.All sales final on permanently reduced merchandise and reduced seasonal merchandise.