We're Hiring a Store Manager in New Orleans!

The Royal Standard, a Louisiana owned retail/wholesale company, is seeking a Store Manager to oversee its new French Quarter store. The company is a privately owned specialty retailer that specializes in selling gifts, fashion accessories, and home décor. There are currently three locations in Louisiana that have been voted for multiple years as best Gift Store and Antique and Home Décor Store by 225 Magazine and The Times of Acadiana, as well as two fabulous locations in Gulf Shores, AL and Cypress, TX.

The Store Manager position requires an individual who is:

Sales and Customer Service Oriented
Goal & Deadline Driven
Professional, Friendly, Diplomatic, and Proactive
Motivator, Coach, and Delegator
Organized and Detail Oriented, yet Creative
Excellent Communicator
Computer Literate –NetSuite, Microsoft Excel and Word, email
Physically Able to Move Light Furniture, Boxes, and Merchandise

Responsibilities Include:

Creating and fostering a customer service environment that models the vision and values of the company; Training, coaching, and role playing with staff to ensure Customer Service standards are met
Monitoring Sales & Payroll Target Daily, along with other metrics; Developing Daily Sales Plans to meet targets
Supervising Assistant Manager, sales staff, and contract workers
Motivating sales staff to reach or exceed store sales goals and visual merchandising standards
Hiring, training, coaching, and scheduling sales staff to meet the needs of the business; monitoring sales to payroll ratio and scheduling to payroll budget; Completing Bi-Weekly Payroll
Developing and maintaining merchandise displays, signage, and cleanliness, stock levels, and overall store appearance; Working with the Corporate Visual Manager and Regional Manager on a regular basis to ensure that visual standards are being met
Evaluating sell through and effectiveness of displays in terms of sales dollars and ease of access
Enforcing store policies with customers and employees
Communicating all store needs to Regional Manager through weekly meetings and ad hoc discussions
Monitoring and communicating with store merchants on a frequent basis regarding sales and visual presentation of their booths
Planning and executing Special Events in the store

Additional Responsibilities if Store has a Café Include

Acting as main liaison with the Crown Bistro operator about daily operations, special events, and staffing.
Communicating with other food and beverage vendors
Coordinating Bistro and TRS shared events to meet joint needs of all parties.
Make and serve coffee and other beverages
Obtain liquor license (TRS will cover the cost of license)
Assist with counter food service

Requirements:

2 to 3 years retail experience required. Experience in managing soft lines, interiors, gifts, or accessories strongly preferred.
2 to 3 years experience in managing a large retail staff of 25+ preferred
Retail experience with $2 million+ volume
Experience with POS software
Working knowledge of Microsoft Word and Excel
Ability to work Full Time status (40+ hours) including nights and weekends
Ability to travel as needed to trade shows
Ability to work special events (Tent Sales, Trunk Shows, Open House, etc.)

Compensation:

Competitive salary and incentive plan
Heath, dental, and supplemental benefits
Paid vacation, IRA, and generous employee discount
Subject to pre-employment drug and background screening